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For your convenience, please use any of the following options to manage your Northwest Radiology Network account.

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  • Call Us

    For questions about your account or to make payment arrangements, please give us a call.

    317-328-5055 / 1-800-400-9729


    The explanation of benefits statement (EOB) that you will receive in the mail following your appointment will include CPT code 99072 for
    additional services and supplies utilized during the current Public Health Emergency (COVID-19).

    Please note: you are not responsible for the cost of these additional services or supplies.
    The American Medical Association (AMA) guidelines has issued CPT code 99072 to be covered by the insurance companies.

    If you have any questions, please contact an NWR billing representative for assistance at 317-328-5055 or 1-800-400-9729.


    On September 8, 2020, the American Medical Association (AMA) released new Current Procedural Terminology (CPT®) code 99072 for reporting the cost of additional personal protective equipment (PPE), cleaning supplies, and clinician or clinical staff time needed to safely provide in-person services during the public health emergency (PHE).

    99072 Additional supplies, materials, and clinical staff time over and above those usually included in an office visit or other non-facility service(s), when performed during a Public Health Emergency, as defined by law, due to respiratory-transmitted infectious disease

    99072 captures the cost of supplies and activities required to mitigate the spread of COVID-19, including:

    • Time spent pre-screening patients before the visit and checking for symptoms onsite

    • TPE for the patient, clinician and staff

    • Time and cleaning supplies for disinfecting equipment and rooms after each encounter

    For additional Northwest Radiology information please contact us.